What is Smartpac Support?
Smartpac provides a single source of third-party, multi-vendor network support and maintenance to meet business demands for new, EOL, EOS, or refurbished equipment.
With one call customers globally can access our highly accredited Hardware technicians 24 hours per day, year round. We ensure any network problems are quickly resolved and managed effificiently.
Smartpac supports Juniper, Cisco, HP, Dell, IBM & more with technical, logistical and service management expertise.
Why Choose Smartpac?
The Smartpac Portal
Our online Smartpac portal provides instant access to raise support requests or manage and view current, pending or expired contracts.
This enables management of the entire renewal process whilst also allowing monitorisation and swift escalation of helpdesks should an issue arise. All assets are listed by serial number and location, updated in the event of a replacement.